Books



Conflict Management
The Soft Skills Portfolio: 1 - Conflict Management

Release Date:  February/March 2025
Formats: Paperback, Hardback, Kindle

Conflict is inevitable in the workplace, but how you handle it determines success or failure. Whether you're navigating high-stakes negotiations, managing a difficult team, or seeking to rebuild trust after a disagreement, this book provides the tools, techniques, and insights you need to turn conflict into opportunity.


What’s Inside?
  •  The psychology of conflict
  •  Proven conflict resolution frameworks and techniques
  •  De-escalation techniques for high-tension situations
  •  Post-conflict strategies to rebuild trust and relationships
  •  Strategies for handling resistance and power imbalances
  •  Ethical and legal considerations in conflict management

Whether you’re a manager, leader, or aspiring professional, this book is your essential companion for navigating the complexities of workplace relationships.
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Problem Solving

The Soft Skills Portfolio: 2 - Problem Solving

Release Date:  March/April 2025
Formats: Paperback, Hardback, Kindle

The ability to solve problems effectively isn’t just a skill – it’s a superpower! Whether you’re leading a team through a crisis, managing competing stakeholder demands, or trying to navigate everyday challenges, the skill of problem-solving is at the heart of success.


What’s Inside?
  •  Focusing on solutions, not symptoms
  •  Team dynamics, leadership gaps, and collaboration
  •  Facilitating problem-solving in diverse teams
  •  Fostering continuous improvement and open feedback
  •  Preventing burnout and managing problem-solving fatigue
  •  Balancing business goals with social responsibility

Whether you’re a team leader, an aspiring professional, or someone looking to sharpen your soft skills, this book equips you with the techniques, tools and tips to tackle challenges head-on and inspire others to do the same.
Contact For More Information 

Negotiation Fundamentals

The Soft Skills Portfolio: 3 - Negotiation Fundamentals

Release Date:  April/May 2025
Formats: Paperback, Hardback, Kindle

Negotiation is at the heart of every professional interaction—whether you're securing a deal, resolving a dispute, or aligning competing interests. Success depends on your ability to navigate complexity, build trust, and create value for all parties involved. This book equips you with the strategies, techniques, and confidence needed to deliver successful negotiations in any workplace setting.


What’s Inside?
  •  A clear approach to fundamental negotiation techniques
  •  Building rapport and trust 
  •  Power dynamics and leveraging influence
  •  Navigating cross-cultural nuances
  •  Resolving conflicts and deadlocks
  •  Post-negotiation reflection and improvement

Whether you’re a procurement professional, manager, lawyer, or project leader, this book will become your go-to resource to elevate your negotiation skills to new heights.
Contact For More Information 


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Books
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Beneffrey Consulting was established with a mission to provide robust support, advice, and training to our clients across the private, public and third sectors.

This inclusive approach reflects our commitment to helping our clients to deliver their commercial, procurement and transformation objectives.

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The Soft Skills Portfolio

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