Formats: Paperback, Hardback, Kindle
Conflict is inevitable in the workplace, but how you handle it determines success or failure. Whether you're navigating high-stakes negotiations, managing a difficult team, or seeking to rebuild trust after a disagreement, this book provides the tools, techniques, and insights you need to turn conflict into opportunity. The Soft Skills Portfolio: 2 - Problem Solving
Formats: Paperback, Hardback, Kindle
The ability to solve problems effectively isn’t just a skill – it’s a superpower! Whether you’re leading a team through a crisis, managing competing stakeholder demands, or trying to navigate everyday challenges, the skill of problem-solving is at the heart of success. The Soft Skills Portfolio: 3 - Negotiation
Fundamentals
Release Date: April / May 2026
Formats: Paperback, Hardback, Kindle
Beneffrey Consulting was established with a mission to provide
robust support, advice, and training to our clients across the
private, public and third sectors.
This inclusive approach reflects our commitment to helping our
clients to deliver their commercial, procurement and
transformation objectives.
"One key aspect of any time I have either worked directly with, or have spoken with those that have, is Iain's ability to leave a lasting legacy in every workplace. The lasting result of his impact is to have an organisation improved both contractually and, most importantly, in its people. Iain is someone we could all learn a great deal from."
"Unlike many other professional advisers, Iain's approach is to listen to our requirements and concerns, discuss different strategies to meet our goals and tailor his advice to our needs rather than coming with a pre-prepared approach. Iain's professional advice is always well received by the team at [client] and greatly appreciated. Iain's expert input has made a real difference to our success on a number of occasions. ... Iain has a deserved high reputation within my network as a commercial and procurement professional and as such is held in high regard. I trust Iain implicitly as a professional adviser with a wide range of commercial skills."
"As Head of Sales at [client], I have dealt with many procurement experts over the years, although Iain stands head and shoulders above them all. His insistence on ensuring that is client gets the best possible deal available allows for transparent negotiations and clear implementation strategies from the very beginning."
"Running a team of procurement consultants and having over 20 years of experience, I recognise Iain Steel as one of the top procurement consultants within our profession in the UK. ... I have seen at close quarters the exacting standards to which Iain works. I would confidently use Iain on any of our projects because I know he shares my passion for providing a high level of service for clients and for maximising value for money for them. Iain will always do what is best for his clients."
"Mr Steel provided exceptional support throughout the moderation process. ... Iain's depth and breadth of knowledge, and ability to think on his feet, meant that a lot of the issues that arose could be tackled in the moment and the options and risk were clearly articulated which allowed us to make effective decisions in a timely manner."
"Iain's ability to work tirelessly to deliver exceptional results is unsurpassed. Iain provided high level analysis to our board on our marketplace and this led to significant savings. ... He has provided assistance with tailoring tender responses and this has increased our win rate to over 60%. ... Never afraid to "swim against the tide"; tell you his opinion and back it up with facts, Iain makes a difference."